AI customer support
support thatlives whereyour customersalready are.
Build, ground, and deploy AI support agents that answer from your own knowledge — so they say what's true, and say “I don't have that” instead of making things up.
grounded answers
it answers from your docs — or not at all.
A confident, wrong answer is worse than no answer — it erodes the trust your brand spent years earning. Every reply here is retrieved from your own knowledge and cited; when the answer isn't there, the agent says so instead of inventing one.
Retrieval + citations on by default
support · live
Do you ship to Canada, and how much is it?
Yes — standard shipping to Canada is $12 and takes 5–7 business days.
cited · shipping-policy.pdf
What's your CEO's home address?
I don't have that information.
how it works
ground it. tool it. ship it.
Three steps from a folder of docs to a support agent live on every channel.
ground it
Upload your docs, site, and PDFs. The agent learns what's true about your business — and cites its sources when it answers.
give it tools
Connect APIs and prebuilt toolkits so the agent can actually do things — check an order, log a ticket — not just talk about them.
publish it
Ship the same agent to your website, Telegram, WhatsApp, Instagram, email, and voice. One runtime answers on every channel.
measured automatically
see the outcomes, not just the transcripts.
Every agent ships with dashboard analytics that count what matters — how much got handled without a human, how fast, and how much time it bought your team back.
your dashboard, from day one
illustrative — your numbers populate automaticallyHandled without a human
1,248
86% of conversations
Est. hours saved
166
at 8m / conversation
Est. value delivered
$3,320
at $20/hr
Avg. response latency
1.8s
4.6× faster than your team
Grounded answers
97%
3% fallback
Sessions per day, by channel
by team
grounding, tuned to your world.
The mechanism is universal; the questions aren't. Three starting points teams put it to work in.
for e-commerce
e-commerce support
Deflect order-status, shipping, and returns questions with answers grounded in your real policies.
fewer tickets, same team
Repetitive order and shipping questions get answered instantly, so your team spends time on the ones that actually need a human.
for saas teams
saas customer support
Turn your docs and help center into a support agent that answers how-to and troubleshooting questions.
docs that answer back
Instead of pointing customers at a search box, the agent reads your docs and answers directly — with a link to the source.
for ops teams
internal operations
Give your team a grounded assistant over internal runbooks, policies, and tools.
one source of truth
The agent answers from your current runbooks and policies, so the team stops working from stale screenshots and tribal knowledge.
questions
the honest answers.
How is this different from a generic chatbot?
What can it connect to?
How do you handle customer data?
Do I need to write prompts or code?
get started
put an agent on your site tonight.
Ground it in your own docs, give it your tools, and publish to every channel — free to start, no credit card.