the platform
one runtime.
every channel.
thisplatform turns your knowledge into a support agent that retrieves, cites, and acts — then answers the same way on your website, Telegram, WhatsApp, Instagram, email, and voice calls.
the runtime
ground, tool, publish.
The same three moves scale from a one-page FAQ bot to a fully-tooled agent across every channel.
ground
Ingest docs, sites, and PDFs into a hybrid vector + keyword index. Retrieval reranks the right passages and every answer carries its source.
- Hybrid search + reranking
- Automatic citations
- Figures & images retrievable
tool
Give the agent real capabilities — HTTP tools, prebuilt toolkits, and remote MCP servers — with credentials in an encrypted per-org vault.
- AI toolkit builder
- Encrypted credential vault
- Remote MCP servers
publish
Deploy the same agent everywhere from one place. One shared loop answers on the website widget, Telegram, WhatsApp, Instagram, email, and voice.
- One runtime, six channels
- Website widget & webhooks
- Consistent everywhere
one runtime, six doors
publish everywhere your customers already are.
Every channel calls the same shared loop — so an improvement to your agent shows up everywhere at once, with no per-channel drift.
website widget
A drop-in embed that themes to your site and answers in the corner of any page. No engineering beyond a script tag.
Embeddable · CORS-scoped · themeable
telegram
Connect a bot and your agent replies in DMs and groups, with the same knowledge and tools it uses everywhere else.
Bot API · inbound images · webhooks
Meet customers on the channel they already message from. Media in, native replies out — grounded the whole way.
Cloud API · media · native replies
Answer DMs and turn conversations into support without leaving the app your audience lives in.
Direct messages · media
Route a support inbox to your agent and it replies as one clean HTML message — resuming by thread, skipping auto-responders.
Thread-aware · bring-your-own domain
voice
Answer real phone calls with a live, spoken conversation — grounded in the same knowledge and transcribed just like every other channel.
Inbound calls · real-time speech · transcripts
capabilities
the whole runtime, in the open.
retrieval that cites
Hybrid vector + tsvector keyword search with reciprocal-rank fusion and reranking. The agent quotes the passage it used, so answers are auditable.
honest by design
When the knowledge base doesn't cover a question, the agent says “I don't have that information” instead of improvising a wrong answer.
long-term memory
Structured customer facts persist across sessions, scoped per customer and PII-redacted before storage — so the agent remembers context, safely.
tools & MCP
HTTP tools with templated secrets and an SSRF guard, plus remote MCP servers discovered and merged into the same tool loop.
governed & private
PII flagged at ingest and scrubbed from logs, per-org retention windows, an audit log, and one-click customer data erasure.
traceable
A step-by-step execution trace shows retrieval, tool calls, and reasoning — so you can see exactly why the agent said what it said.
see it on your docs
point it at your knowledge base.
Upload a doc, ask it a question, and watch it cite the answer — or admit what it doesn't know. Free to start.